QBQ! The Question Behind the Question

Have you ever heard or asked questions like:

  • Why do we have to go through all this change?
  • When is somebody going to train me?
  • Who dropped the ball?
  • When is that department going to do it’s job right?

Then this book is for you. QBQ is about personal accountability. No organization or individual can achieve goals, compete in the marketplace, fulfill a vision or develop people with personal accountability.

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